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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christian

March 13, 2026

5  out of  5
rating by Christian
"Knowledgable and great customer service! Stephanie was a huge help with my insurance needs! UPDATE: 3 years later and my initial review still holds true!"
We responded:
"Christian, thank you for sharing your experience with Helen! We greatly appreciate you letting us be your good neighbor!"
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Bella Selimovic

March 13, 2026

5  out of  5
rating by Bella Selimovic
"Always a great experience, a great team!!!! I highly recommend"
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James DeGraaff

March 12, 2026

5  out of  5
rating by James DeGraaff
"Bethany was very helpful and answered all my questions in a timely fashion."
We responded:
"Thank you, James, for sharing your experience with Bethany. We're glad she could assist you and address your questions promptly. Your feedback is greatly appreciated. "
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Kelvin Battle

March 12, 2026

5  out of  5
rating by Kelvin Battle
"I recommend Ena"
We responded:
"Thank you, Kelvin, for recommending Ena. We're glad to hear she made a positive impact on your experience. Your support means a lot to us. "
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Steve McCorduck

March 12, 2026

5  out of  5
rating by Steve McCorduck
"Great team at Ashley king State Farm. Ena has been super helpful with any questions I have and answers in a timely manner every time. Highly recommend!"
We responded:
"Steve, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Eduardo Stilyst

March 11, 2026

5  out of  5
rating by Eduardo Stilyst
"Ena and Bethany at stateFarm insurance are the best !!! I highly recommend them!!! Great experience!!"
We responded:
"Thank you Eduardo! We appreciate you being with us and look forward to serving you for years to come."
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Ki from 803

March 5, 2026

5  out of  5
rating by Ki from 803
"Ms. Ana is the best to do it !!"
We responded:
"Thank you! We're glad to hear that Ms. Ana made such a positive impact. Your feedback means a lot to us. "
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Cody Jackson

March 4, 2026

5  out of  5
rating by Cody Jackson
"Ena was super helpful on helping me save more money on my insurance. Been with them almost 5 years and dont plan on switching. Super helpful!"
We responded:
"Hi, Cody! Thank you for the shoutout for Helen! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And...thank you for being the BEST part of State Farm!"
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Barbara Hilton

March 3, 2026

5  out of  5
rating by Barbara Hilton
"State Farm keeps me up-to-date on all changes to my insurance policies prior to them happening. Example I was just contacted to let me know my premium had gone down. Woo hoo. I recommend them to others for their prompt attendance and ease of contact."
We responded:
"Thank you, Barbara, for sharing your experience! It's great to hear that you appreciate being kept informed about changes to your policies and that our team is easy to reach. Your recommendation means a lot to us. "
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Alex Auman

March 2, 2026

5  out of  5
rating by Alex Auman
"Bethany at Ashley King State Farm was very helpful in swapping my insurance over to my new vehicle even though it took some time for me to find my documents! Excellent support!"
We responded:
"Thank you!"
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Mehrdad Kamyabi

February 27, 2026

5  out of  5
rating by Mehrdad Kamyabi
"I would like to appreciate from agent Ena which provided me excellent home package insurance. She is wonderful"
We responded:
"Thank you for the 5 stars, Mehrdad. We appreciate it. "
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Mario Herrera

February 27, 2026

5  out of  5
rating by Mario Herrera
"The best customer service above any insurance company out there!"
We responded:
"Mario, thank you so much for sharing your wonderful experience with Carleigh and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer. - Ashley King - State Farm Insurance Agent"
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TNiya Williams

February 27, 2026

5  out of  5
rating by TNiya Williams
"Bethany was the best help and made sure my process was easy!"
We responded:
"Thank you for your feedback! We're glad Bethany could make your process easy. Your support means a lot to us. "
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Eljin

February 25, 2026

5  out of  5
rating by Eljin
"Ena is awesome,, at customer service and knowledgeable with products. I switched insurance company after so many years being there. I was frustrated with my previous company and felt I was a bothersome to them. Ena answered all my questions and concerns without rushing me. Thank you!"
We responded:
"Thank you, Eljin, for sharing your experience with Ena. We're glad she could assist you with your questions and make the switch to our agency a smooth one. We appreciate your trust in us! "
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Mindy Chanthamala

February 25, 2026

5  out of  5
rating by Mindy Chanthamala
"Ena was really helpful with my auto insurance. She made the entire process easy to understand, answered all my questions and options that fit I what I needed."
We responded:
"Thank you, Mindy, for sharing your experience with Ena! We're glad she could make the auto insurance process clear and tailored to your needs. Your feedback is greatly appreciated. "
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Jodi Martin

February 23, 2026

5  out of  5
rating by Jodi Martin
"Bethany was very helpful and answered all my questions. They have a great team at this office and we enjoy working with them."
We responded:
"Thank you, Jodi, for sharing your experience with Bethany and our team. We're glad to hear that all your questions were answered and that you enjoy working with us. Your feedback means a lot to us. "
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Summer M

February 19, 2026

5  out of  5
rating by Summer M
"I have been with State Farm before and now coming back. I have NEVER had service like this firm. Stephanie is the best she explained everything in detail. She asked what my needs were for cost effectiveness to make sure my plan was right for me and my budget."
We responded:
"Thank you, Summer, for sharing your experience! We're glad to hear that Stephanie was able to assist you with a plan that fits your needs and budget. We appreciate your trust in us and look forward to serving you again. "
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Brandon Burton

February 19, 2026

5  out of  5
rating by Brandon Burton
"Ena Bermudez was very helpful and very kind and very knowledgeable! She deserves the best pay Statefarm. Very thankful for her help."
We responded:
"Thank you, Brandon, for your feedback! We're grateful to hear that Ena provided you with such helpful and knowledgeable service. Your appreciation means a lot to us. "
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Bobby Thomas

February 19, 2026

5  out of  5
rating by Bobby Thomas
"Seamless and easy process! Would definitely recommend. Ena was efficient and patient. Thanks for helping me get into a more affordable insurance!"
We responded:
"Thank you so much for the wonderful feedback! We’re thrilled to hear the process felt seamless and easy — that’s exactly the experience we aim to provide. 😊 Ena takes great pride in being both efficient and patient, and we’re so glad she was able to help you find more affordable coverage. We truly appreciate your recommendation and are always here whenever you need us! 💛"
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Michael Medrano

February 17, 2026

5  out of  5
rating by Michael Medrano
"I have been away from Statefarm for about 6-7 years(pun intended), just cost too much and customer service was lacking back then! The I found these folks and they are amazing! Clear, concise and transparent, answered all of my questions, which were a ton and then asked me questions that I didn’t know to ask! This is the ONLY Statefarm agency to go to in CHARLOTTE. BTW ask for Stephanie she is amazing and great at what she does! She knows her stuff and will get you the best possible deal. I didn’t get to meet the others there but I did meet Ena, very polite and knowledgeable as well. There is something in the water at that office, it’s a one stop shop for me and my family! I am insuring a 16 year old male driver and Statefarm was the cheapest, FYI!"
We responded:
"Thank you so much for the stellar review—and the clever time pun! We’re thrilled you gave State Farm another shot (6-7 years is a long time in insurance years, but hey, who's counting?). Stephanie and Ena will be blushing from all the compliments—they really do have superpowers when it comes to finding the best deals and answering every question (even the ones you didn’t know you had!). We’re honored to be your one-stop insurance shop and to help keep your 16-year-old driver covered without breaking the bank. Here’s to many more years (and maybe a few more puns) with us in Charlotte! 🚗🎉"
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Bradley Sundt

February 17, 2026

5  out of  5
rating by Bradley Sundt
"Ena is very helpful and professional"
We responded:
"Thank you for the shoutout to Ena! We’re lucky to have her on the team—she’s like our secret sauce for turning insurance headaches into smooth sailing. We’re glad her professionalism and helpfulness made a difference for you! If you ever need anything else, Ena (and the rest of us) are just a call or visit away."
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Mike Williams

February 16, 2026

5  out of  5
rating by Mike Williams
"Contacted my State Farm Agent after I had already booked someone to replace my windshield. Bethany made everything super easy and informed me the next business day my reimbursement check was in the mail. Thank you for always being there to help me."
We responded:
"Thank you for sharing your experience! Bethany is a pro at turning unexpected windshield woes into smooth, hassle-free moments—and speedy reimbursements are just part of the package. We're so glad she could step in and make things easy for you, even after you’d already started the process. Knowing we’re here whenever you need us means the world. Drive safe, and don’t hesitate to reach out next time life throws a little curveball your way!"
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Mary Haney

February 14, 2026

5  out of  5
rating by Mary Haney
"Bethany was great!! Responsive and helpful"
We responded:
"Bethany will be thrilled to hear this! We’re lucky to have her on our team—always ready to jump in with a quick response and a helpful hand. Thanks for recognizing her superpowers! If you ever need anything else, you know who to call. 😊"
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Alexis Plyler

February 13, 2026

5  out of  5
rating by Alexis Plyler
"I had a great experience with my call today with Ena she answered my call and patiently helped me find the best fit of car insurance for me at the absolute best rate ! She sat with me and worked with me for a few hours! She answered all my questions and helped ease my mind to the best of her ability. I strongly recommend going to her for a insurance policy"
We responded:
"Thank you so much for the 5 stars! ⭐️ We’re so glad you had a great experience with Ena. She truly cares about helping our customers find the right car insurance coverage at the best rate, and I love hearing that she took the time to answer all your questions and make you feel at ease. We appreciate your recommendation and your trust in our agency. We’re always here whenever you need help with your auto insurance or anything else!"
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Willie Nichols

February 12, 2026

5  out of  5
rating by Willie Nichols
"Thanks for all the information you shared with me on our call,I have a better understanding of our auto & home coverage & life insurance options as well, thank you for taking time to explain my my coverage benefits.you the best thanks.will nichols."
We responded:
"Willie, thank you so much for the 5-star review! ⭐️ I’m so glad our conversation helped give you a better understanding of your auto, home, and life coverage options. Taking the time to explain the details and make sure everything makes sense is something we truly care about here at Ashley King State Farm. We appreciate your trust and are always here whenever you need us. Thanks again for your kind words — it means more than you know!"